Ø Verifying the content on a regular basis in the database
Ø Testing the working of the mobile application on a regular basis.
Ø Interacting with the clients and solving client problems on a regular basis.
Ø Training Clients staff on how to use our platform.
Ø Management of CMS
Ø Handling user queries over calls/ emails
Ø Creating SmS/ email content for inloyal and its clients
Ø Uploading & Updating the content in the CMS –
Merge duplicate customer records/accounts.
Review and complete any incomplete customer profiles.
Adding of offers/ coupons in the database
Ø Generating reports/ customers lists for the clients from the database on a regular basis