• CTC
    1.25L - 3.5L

  • ROLE
    Customer Support Executive

  • LOCATION
    Gurgaon, IN

  • EXPERIENCE
    Junior




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Description

CUSTOMER CARE

 

·      Communicating with home chefs, explaining the idea, getting them to fill questionnaire, fixing appointment with the home chefs, follow up.

·      Social media, posting, boosting, responding to anything written about Cyberchef.

·      Coordinating between delivery boy and home chefs during pick up of food

·      Coordination with Home chefs for packaging material and other issues.

·      Communication with customer during lunch and dinner, taking orders and entering it in the system

·      Post lunch / dinner, calling customers to get a feedback about their food

·      Tele sales

·      Weekly report being given to the home chefs, regarding their food feedback for the week

·      Reminder to home chefs every Friday to fill in their calendars for next week menu

·      MIS reports

 


Perks

Free Tech

Flexible Work Hours

Free Food & Drinks


About Us  SEE COMPANY

CyberChef, a Gurgaon based virtual marketplace for home-cooked meals.The novel concept of CyberChef provides an impetus to talented & passionate home chefs. The chefs on board, get the opportunity to present specialized menus with uniqueness in taste & cooking style through the platform. The platform connects passionate home chefs with foodies and gastronomists, alike. This is done via classic dishes, selected from a wide variety of cuisines cooked by Home Chefs, delivered at the customer’s doorstep.
So why let yourself be swamped by unhealthy restaurant food options when home cooked food awaits you and is just a call/click away!


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