• CTC
    1.8L - 2.5L

  • ROLE
    Customer Support Executive

  • LOCATION
    New Delhi, IN

  • EXPERIENCE
    Junior




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Description

We are looking for a customer happiness executive to help provide information and resolve any problems that parents might face.

Our aim is to ensure high-quality service standards and maintain high customer satisfaction. We are looking for a patient, hard-working candidate who can make quick logical decisions. 

Responsibilities


  • Manage incoming calls

  • Generate leads

  • Identify the needs of parents and kids to achieve satisfaction

  • Build relationships of trust through open and interactive communication

  • Help parents find the accurate information they are looking for 

  • Meet weekly and monthly targets

  • Take care of complaints, come up with solutions and alternatives without getting overwhelmed 

  • Keep data of customer interactions, process customer requests and data entry

  • Successfully follow communication guidelines and policies

  • Make an extra effort  to engage and satisfy customers

Requisites:


  •  Fluency in English, Hindi, Local Language.

  • Able to work independently and the flexibility of working for a startup.

  • Should have strong interpersonal & communication skills. Should have knowledge of MS office (word, excel and power-point).

  • Most importantly- patience! 

 

Our mission is to democratize learning. If you like kids, you like learning, and you like changing the way the world works, come work for us.


Perks

Flexible Work Hours

Pet Friendly


About Us  SEE COMPANY

KleverKid is your one-stop-shop online to find the best possible after-school program and activities in your city. We are making it ridiculously simple for parents to find the best after school coach, teacher, tutor, workshop, and program for their kid by giving them user generated ratings, reviews, pricing, images, videos, blogs, and much more.

We are a bunch of klever kids with a passion to build products that help parents and kids make smarter decisions for all the children out there to succeed.
We do it for all the aspiring klever kids out there!


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